Melwin Cruise (Operated by Thrillania) (“we,” “our,” “us”) values the trust you place in us and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website www.melwincruise.com, make a purchase, or use our services.
By accessing or using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
When you interact with our website, we may collect the following information:
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Personal Information: Name, email address, phone number, billing and shipping address.
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Payment Information: Razorpay may collect your credit/debit card details, UPI ID, wallet details, or bank account information to process payments securely. We do not store your card or payment information on our servers.
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Technical Information: IP address, browser type, device details, cookies, and browsing behavior.
2. How We Use Your Information
We use the collected information to:
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Process and complete your orders.
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Enable secure payment transactions via Razorpay Payment Gateway.
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Communicate order updates, promotions, or service-related information.
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Improve our website, services, and customer experience.
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Comply with legal and regulatory requirements.
3. Payment Security & Razorpay Compliance
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We use Razorpay Payment Gateway to process all online payments.
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Razorpay uses PCI-DSS compliant systems to ensure the highest level of security for your transactions.
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Your sensitive payment information (such as card details, UPI, wallet credentials) is handled directly by Razorpay and is not stored or accessed by us.
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For more details, please refer to Razorpay’s Privacy Policy.
4. Sharing of Information
We do not sell, rent, or trade your personal information to third parties. However, we may share information with:
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Service Providers: Such as Razorpay, shipping/courier partners, or email service providers.
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Legal Authorities: If required by law, regulation, or government request.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
6. Cookies & Tracking
Our website may use cookies to enhance user experience, analyze site traffic, and improve performance. You can manage cookies through your browser settings.
7. Your Rights
You have the right to:
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Access, update, or correct your personal information.
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Request deletion of your information (subject to applicable laws).
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Opt-out of marketing communications anytime.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
9. Updates to Privacy Policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with the “Effective Date” updated.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or data handling practices, please contact us:
Melwin Cruise
Website: www.melwincruise.com
Email: info@melwincruise.com
Phone: +91-8090183344
Address: Patto Colony, Panaji, Goa 403001
